Terms of service

✅ Terms of Service – Easy Seniors™

Welcome to Easy Seniors™. By accessing our website or making a purchase, you agree to the terms described below.
Please read them carefully before using our website.

1. General Information

The website www.easyseniors.fr is operated by Easy Seniors™, whose details are as follows:

Legal representative : Abuhashish Khalil
Address : 14A RUE COQUEREZ | P21 | 59800-LILLE | FRANCE 
Email : support@easyseniors.fr
SIRET : 91393170500010
VAT Number : FR14913931705

2. Acceptance of the Terms

By using our website or placing an order, you fully and unconditionally accept these Terms of Service.
If you do not agree with any part of these terms, please do not use our website.

3. Products and Availability

Products offered for sale are those presented on the Easy Seniors™ website, subject to stock availability.

We strive to ensure the accuracy of all information (photos, prices, descriptions), but errors may occur.

If a product becomes unavailable after you place an order, we will notify you and offer either a refund or a replacement.

4. Prices and Payment

Prices are displayed in euros (€), all taxes included (TTC).
Shipping fees are indicated during the checkout process.

Payments are secured through our trusted partners (e.g., Stripe, PayPal).
Easy Seniors™ does not store your banking information.

5. Delivery

Delivery is available in France and Europe, according to the delivery times and rates indicated at checkout.

Easy Seniors™ cannot be held responsible for delays caused by the carrier or external circumstances.

(For details, please refer to our Shipping Policy.)

6. Right of Withdrawal

In accordance with European legislation, you have 14 days from the date of receipt to exercise your right of withdrawal.

Products must be returned unused and in their original condition.
For more details, see our Return & Refund Policy.

7. Guarantees

Our products benefit from:

  • the legal guarantee of conformity, and

  • the guarantee against hidden defects.

If you notice a defect or issue, please contact us as soon as possible.

8. Responsibilities

Easy Seniors™ cannot be held liable for indirect damages resulting from:

  • the use or inability to use the website, or

  • misuse of the products purchased.

9. Intellectual Property

All content on the website (texts, images, logos, brands, videos) is protected by copyright and trademark laws.

Any reproduction or use without prior authorization is strictly prohibited.

10. Personal Data

We collect and process your personal data in compliance with the GDPR.

Please refer to our Privacy Policy for more information.

11. Changes to the Terms

We reserve the right to update or modify these Terms of Service at any time.
The conditions applicable are those in effect at the time of your order.

12. Applicable Law and Disputes

These Terms of Service are governed by French law.

In the event of a dispute, please contact our customer service team.
If no amicable solution is reached, the competent French courts will have jurisdiction.

📩 Contact

For any questions regarding these Terms of Service, you can reach us at :

📧 support@easyseniors.fr
📧 contact@easyseniors.fr
📍 14A Rue Coquerez, 59800 Lille – France