Privacy policy

🔒 Privacy Policy – Easy Seniors™

At Easy Seniors™, protecting your personal data is a top priority.
This Privacy Policy aims to inform you clearly and transparently about how we collect, use, and protect your information.

🧑💼 Data Controller

The controller responsible for processing your personal data is:

Easy Seniors™
👤 Representative : Khalil Abuhashish 
📍 Address : 14A Rue Coquerez, 59800 Lille, France
📧 Email : support@easyseniors.fr

📋 Personal Data We Collect

We collect the following information when you browse our website or place an order:

  • Full name

  • Postal address

  • Email address

  • Phone number

  • Order details (products, dates, amounts, etc.)

  • Payment information (encrypted and processed by secure payment providers)

  • IP address and browsing data (via cookies)

🎯 Purpose of Data Collection

Your data is collected for the following purposes:

  • Processing and delivering your orders

  • Customer service and return management

  • Billing and accounting

  • Sending promotional emails (only if you have given consent)

  • Website performance analysis (cookies)

  • Fraud detection and prevention

⏳ Data Retention

Your data is kept for:

  • 3 years after your last interaction (for marketing purposes)

  • 6 years for accounting and tax obligations (orders)

  • A shorter period for cookies (see dedicated Cookie Policy)

🔐 Data Security

Your information is stored securely and confidentially.
We use technical and organizational measures such as:

  • SSL encryption

  • Firewalls

  • Restricted access to sensitive data

to ensure the protection of your personal information.

🤝 Data Sharing

Your data may be shared with third parties only when necessary, including:

  • Shipping carriers (e.g., La Poste, Colissimo, Chronopost)

  • Payment service providers (Stripe, PayPal, etc.)

  • Website hosting provider (Shopify)

  • Legal authorities if required

We never sell or rent your personal data to third parties.

⚖️ Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (under certain conditions)

  • Right to restrict processing

  • Right to object

  • Right to data portability

To exercise your rights, contact us at: support@easyseniors.fr

You may also lodge a complaint with the CNIL (www.cnil.fr).

🍪 Cookies

We use cookies to:

  • Improve your browsing experience

  • Measure website performance

  • Provide personalized offers

A cookie consent banner is displayed on your first visit.
You can modify your cookie preferences at any time in your browser settings.

📅 Updates

This Privacy Policy may be updated at any time.
Last update: June 6, 2025