FAQ

What is the product warranty?

Your purchase is covered by a 2-year warranty against manufacturing defects.
And if you change your mind, you have 30 days to return the product to us.


Is the cane chair sturdy?

Absolutely. The Easy Seniors™ walking stick chair is made of reinforced aluminum , CE certified, and supports up to 120 kg .
Its non-slip feet ensure perfect stability on all types of flooring.


Who is this cane chair for?

It is aimed at anyone who needs quick and discreet rest while traveling: seniors, people with reduced mobility, or convalescing.
It is also very appreciated by caregivers who accompany a loved one.


Is it easy to fold and transport?

Yes! It folds and unfolds in seconds , with just one hand.
Once folded, it becomes a light and compact cane, easy to carry anywhere.


How much does the cane chair weigh?

Only 950g .
It is one of the lightest on the market, without compromising on strength.


Can I take it on a plane or train?

Yes, no problem.
It fits like a regular cane. It is cabin-safe and ideal for queues or long walks in airport halls.


How does delivery work?

Delivery is fast and tracked within 48 working hours in mainland France.
You will receive a tracking link upon shipment.


❓How do returns work?

We offer free returns within 30 days. Once your item has been received and inspected, your refund will be processed within 14 days.


How to contact customer service?

Our customer service is based in France and responsive:
📩 Write to us at support@easyseniors.fr , we will respond within 24 hours.